Returns & Exchanges
Our Return Policy
At Laser Luxe, your satisfaction is our priority. If for any reason you're not completely happy with your IPL Self Laser Hair Remover, we offer a hassle-free return process.
- Returns: You can return your product within 30 days of receiving your order for a full refund. The item must be unused, in its original packaging, and in resellable condition.
- Exchanges: We accept exchanges within 30 days of purchase. If your product is damaged or defective, we’ll gladly send you a replacement at no extra cost.
How to Return or Exchange
- Contact Us: Reach out to our customer support team at support@laserluxe.com with your order details.
- Return Instructions: We will provide you with a return address and further instructions.
- Refund or Exchange: Once we receive your return, we’ll process your refund or send out your replacement within 5–7 business days.
Important Notes
- Shipping costs for returns or exchanges are the responsibility of the customer unless the item is damaged or defective.
- We recommend using a trackable shipping service for returns to ensure it reaches us safely.
Questions? Feel free to contact us at support@laserluxe.com for any assistance regarding returns or exchanges.